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FAQ

Online Shopping

I can't find the item I'm looking for?

Please contact us by phone on 0330 3211060 or send us an email at support@nursecallshop.co.uk and we will be happy to assist you.

When will my items arrive?

This depends on item availability and the time of day your order was placed. orders should be placed before 12pm for next day delivery. Most orders will arrive the next working day but please allow up to 3 working days for the arrival of your items. 

I am having trouble completing my order?

Please ensure all required forms are completed correctly and your billing address matches the address held by your bank.

Delivery

Delivery Charges?

Small Package 1st Class - £4.00
Light Goods Delivery - £6.95
Standard Delivery - £10.95
Heavy Goods/Large Package Delivery - £19.95

Extra Heavy Goods Delivery - £19.95

 

Is there a cut off time for next day delivery?

12pm.

Do you deliver on the weekend?

Deliveries are Mon-Fri only.

Sales Enquiries

Can I request a quotation or survey?

We would be delighted to help our customers decide what is best for them. You can contact us by phone on 0330 3211060 or email us at support@nursecallshop.co.uk to receive free advice and quotes.

Quotations & services are completed by KAM systems Ltd.

Do you provide servicing and repairs?

Yes, Full details of our services are available on our home page, but in summary we design, install, commission and maintain nursecall,staff protection systems, access control / door entry and CCTV systems.

All of the above services are provided by KAM systems Ltd. 

To get in touch about servicing please contact us by phone on 01793 321569 or by email at support@kamsystems.co.uk